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This incident has been resolved.
IDVerse technical teams have resolved the underlying errors. IDV transactions should now progress through for end-users
We will continue to monitor the situation and provide further updates as more information becomes available
As of approximately 3:30PM AEDT 12/12 end users conducting IDV applications may have experienced issues with proper document upload, resulting in errors
IDverse technical teams are working to resolve this ASAP and will provide regular updates as information becomes available
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