Outage in IDVerse
High rate of DFA-flagged applications
Minor
June 28, 2025 - Started 27 days ago
Official incident page
Official incident page
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Outage Details
We are currently investigating an issue involving certain APAC clients where every transaction completed between approximately 7AM and ~ 11:10AM 29/06/25 may have returned HIGH RISK results for DFA without obvious cause
Initial consultation with IDVerse Operations personnel has identified this as potentially originating from service disruptions with a 3rd party data vendor, however investigations remain ongoing.
Please reach out to IDVerse Support for further assistance
Components affected
IDVerse IDKit Enterprise PlatformLatest Updates ( sorted recent to last )
MONITORING
27 days ago - at 06/29/2025 01:31AM
We are currently investigating an issue involving certain APAC clients where every transaction completed between approximately 7AM and ~ 11:10AM 29/06/25 may have returned HIGH RISK results for DFA without obvious cause
Initial consultation with IDVerse Operations personnel has identified this as potentially originating from service disruptions with a 3rd party data vendor, however investigations remain ongoing.
Please reach out to IDVerse Support for further assistance
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