Outage in IllumiDesk

LTI 1.3 launch errors

Resolved Minor
August 17, 2021 - Started about 4 years ago - Lasted 7 months
Official incident page

Incident Report

The load balancer that connects the authentication services is no longer responding as expected and is affecting login initiation flows from various Learning Management Systems. We have identified the root cause of the issue and are currently implementing an update. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 08/17/2021 03:16PM

The load balancer that connects the authentication services is no longer responding as expected and is affecting login initiation flows from various Learning Management Systems. We have identified the root cause of the issue and are currently implementing an update. Thank you for your patience.

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