Outage in IllumiDesk
Server Launch Errors
Resolved MinorIncident Report
We are receiving reports of intermittent server errors for some Notebook clusters. We have identified the cause of the issue and are updating the configs for some services to resolve these incidents.
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 years ago - at 10/23/2019 08:56PM
We have resolved the issue by adding more capacity to the multi-tenant production cluster. Our operations team has also updated the auto-scaling alarm rules to make sure our auto-scaling groups automatically scale-out with updated usage metrics. Thanks.
IDENTIFIED
about 6 years ago - at 10/23/2019 08:16PM
We are receiving reports of intermittent server errors for some Notebook clusters. We have identified the cause of the issue and are updating the configs for some services to resolve these incidents.
Latest IllumiDesk outages
LTI 1.3 launch errors - over 4 years ago
Delayed grader response times - over 4 years ago
Stack deployment errors - over 4 years ago
Partial outage with Virgnia region cluster - almost 5 years ago
Intermittent end-user access errors - almost 5 years ago
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