Outage in IllumiDesk

Intermittent end-user access errors

Resolved Minor
March 19, 2021 - Started almost 4 years ago - Lasted about 1 year
Official incident page

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Outage Details

Some of the node instances in the production cluster are not responding correctly. The IllumiDesk team is currently recycling the instances within the node group. Access should be restored within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 03/19/2021 07:19PM

This incident has been resolved. Have a good weekend everyone!

MONITORING almost 4 years ago - at 03/19/2021 05:17PM

The node instances have been successfully recycled and the cluster is working as expected. We will continue to monitor the service for the next hour to ensure stability. Thank you for your patience.

IDENTIFIED almost 4 years ago - at 03/19/2021 04:32PM

Some of the node instances in the production cluster are not responding correctly. The IllumiDesk team is currently recycling the instances within the node group. Access should be restored within the next hour.

Latest IllumiDesk outages

LTI 1.3 launch errors - over 3 years ago
Delayed grader response times - over 3 years ago
Stack deployment errors - over 3 years ago
Server Launch Errors - about 5 years ago

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