Outage in IllumiDesk
Partial outage with Virgnia region cluster
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
We are now closing this incident after several successful launches.
The unresponsive node in the cluster has been recycled and all pods stuck in the Terminating state have been pruned. The operations team will make it a point to reduce the likelihood of this occurring in the future by forcefully removing pods stuck in the terminating state when one of the node instances in the cluster is not responding or in the process of being recycled.
We are continuing to work on a fix for this issue.
One of the three-node instances in the Virginia region (us-east-1) failed to respond. This led to some pods stuck in the terminating state. We are pruning these pods stuck in the terminating state and are updating the node cluster to have all instances reflect the ready state.
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