Outage in IllumiDesk

Assignment creation errors

Resolved Minor
October 05, 2019 - Started about 6 years ago - Lasted over 2 years
Official incident page

Incident Report

We have identified some errors when creating new Assignments within Canvas using the LTI 1.1 integration option. We are investigating the root cause and will attempt to adjust the configuration or deploy a hotfix as soon as possible. All previously defined Assignments are working normally.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 years ago - at 10/07/2019 02:09PM

We are now updating the Assignment creation issue via LTI 1.1 as resolved after successfully monitoring operations over the course of the weekend. Thanks and have a great week!

MONITORING about 6 years ago - at 10/05/2019 01:30AM

We stabilized the assignment error issue and will continue to monitor the issue for the next few hours.

IDENTIFIED about 6 years ago - at 10/05/2019 12:09AM

We are still validating a database migration to update one of the columns used for assignment records. Thanks for your patience!

IDENTIFIED about 6 years ago - at 10/04/2019 10:54PM

We have identified some errors when creating new Assignments within Canvas using the LTI 1.1 integration option. We are investigating the root cause and will attempt to adjust the configuration or deploy a hotfix as soon as possible.

All previously defined Assignments are working normally.

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Stack deployment errors - over 4 years ago
Partial outage with Virgnia region cluster - over 4 years ago
Intermittent end-user access errors - over 4 years ago

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