Outage in Illuminate Education
RGP - Manage Apps & Users - Searching by Class results in an error
Resolved MinorIncident Report
We are currently investigating this issue. We will provide updates as they are made available.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 12/03/2025 09:59PM
This issue has been resolved.
MONITORING
13 days ago - at 12/03/2025 09:09PM
The resolution has been deployed and the verification has been completed. Our Engineers will continue to monitor the issue for any further instances.
IDENTIFIED
13 days ago - at 12/03/2025 05:17PM
Our Engineers have identified the root cause and are currently working on a resolution that will be deployed this afternoon. Once the deployment has been completed and verification has been received that this issue has been resolved, an update will be added on this page.
INVESTIGATING
13 days ago - at 12/03/2025 02:41PM
We are currently investigating this issue. We will provide updates as they are made available.
Latest Illuminate Education outages
AWS outage affecting Renaissance programs - about 2 months ago
DnA - Item Bank Not Loading - about 2 months ago
Accelerated Reader - Students may receive a message when running their TOPS Report - about 2 months ago
Ren Next for Leaders receiving 500 error message upon login - 2 months ago
SchoolCity - Student Portal Inaccessible / Error Codes - 2 months ago
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