Check if Illuminate Education is down, recent outages, user-reported issues, and outages map.
Illuminate Education is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Illuminate Education status data.
IsDown has tracked 88 incidents since started monitoring Illuminate Education status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Oct 08, 2025
10:24 AM EDT
|
Major | SchoolCity - Student Portal Inaccessible / Error Codes | about 5 hours |
|
Oct 07, 2025
01:44 PM EDT
|
Major | SchoolCity 403 Access Forbidden for Student Portal | about 5 hours |
|
Oct 03, 2025
01:49 PM EDT
|
Major | Sites inaccessible for customers with Leaders Journey as their Home Page | 41 minutes |
|
Sep 19, 2025
10:59 AM EDT
|
Minor | Degraded Performance in SchoolCity | 3 days |
|
Sep 11, 2025
10:59 AM EDT
|
Major | FastBridge - Partial Outage | 4 days |
|
Sep 04, 2025
02:19 PM EDT
|
Minor | DnA Clients are unable to choose standards | about 3 hours |
|
Aug 29, 2025
03:59 PM EDT
|
Minor | Multiple Districts Reporting Students Unable to Access DnA | 38 minutes |
|
Jul 28, 2025
11:35 AM EDT
|
Major | Customers receiving errors after entering Monitor Password in Star Math | about 2 hours |
|
Jun 03, 2025
01:30 PM EDT
|
Minor | Historical Extracts failing to process | about 3 hours |
|
May 13, 2025
11:37 AM EDT
|
Minor | Quiz Takers Report not generating | about 4 hours |
Not fully loading in the pages required to use the website
the testing window is broken
Not generating answer sheets
I have pending assessments and no assessments show up.
students are receving 504 gateway timeout
Illuminate is not loading when going into the secure browser. Takes 5-10 minutes to load. Once in it either gives a 505 error or when students select "take assessment" it states there is an issue with the assessment.
Tests and proctoring are not loading
My students aren't showing up for progress monitoring and it's taking a while to load
| Component | Status |
|---|---|
| DnA | OK |
| eduCLIMBER | OK |
| FastBridge | OK |
| SchoolCity | OK |
| eSchoolData | OK |
| Alpine Education | OK |
| PupilPath | OK |
| IO Classroom | OK |
| Support Tools | OK |
| Illuminate Application (Archived) | OK |
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ClassLink
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BrainPOP
i-Ready
GoGuardian
Canva
Follett
Cisco Duo
Imagine Learning
Savvas
Edgenuity
Flocabulary
HMH
Newsela
Remind
Illuminate Education is an educational technology platform offering online testing, a phone system, support management, a resource library, and tools for data analysis and reporting.
Monitoring Illuminate Education since April 2024
Tracking 22 Illuminate Education services and regions
19 incidents in 2025
Number of Incidents
4 issues
Last incident
6 days ago
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Illuminate Education isn't down. You can check Illuminate Education status and incident details on the top of the page. IsDown continuously monitors Illuminate Education official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Illuminate Education is currently operational. You can check Illuminate Education status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Illuminate Education being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Illuminate Education official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Illuminate Education last outage was on October 08, 2025 with the title "SchoolCity - Student Portal Inaccessible / Error Codes"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Illuminate Education and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Illuminate Education is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Illuminate Education's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Illuminate Education with maximum flexibility
IsDown monitors Illuminate Education for major outages. A major outage is when Illuminate Education experiences a critical issue that severely affects one or more services/regions. When Illuminate Education marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Illuminate Education status page for minor outages. A minor outage is when Illuminate Education experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Illuminate Education status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Illuminate Education publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Illuminate Education and all their 22 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Illuminate Education and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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