Outage in imgix

Intermittent Dashboard and Management API Issues

Resolved Maintenance
January 28, 2023 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating reports of intermittent timeouts with the imgix Dashboard and the Management API. Rendering is not impacted.
Components affected
imgix API Service imgix Web Administration Tools

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/28/2023 01:22PM

This incident has been resolved.

MONITORING almost 3 years ago - at 01/28/2023 01:11PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 01/28/2023 11:00AM

We are currently investigating reports of intermittent timeouts with the imgix Dashboard and the Management API. Rendering is not impacted.

Latest imgix outages

We are investigating increased latency for first time renders in EU - 15 days ago
Investigating issues with changing account plans - 16 days ago
Investigating increased latency for cache misses in the EU region - 17 days ago
Investigating increased latency for new renders - 23 days ago
Issues with Dashboard - about 2 months ago

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