Outage in imgix

Inconsistent results in Purge requests

Resolved Minor
November 08, 2024 - Started 6 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Our engineering team is currently investigating an issue with our Purge API, where requests to purge assets may not consistently result in the latest asset version being displayed. The rendering service remains unaffected, and we are working to identify the root cause to resolve this as quickly as possible.
Components affected
imgix Purging
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/08/2024 04:48PM

This incident has been resolved.

INVESTIGATING 6 months ago - at 11/08/2024 06:55AM

Our engineering team is currently investigating an issue with our Purge API, where requests to purge assets may not consistently result in the latest asset version being displayed.
The rendering service remains unaffected, and we are working to identify the root cause to resolve this as quickly as possible.

Latest imgix outages

Issues with logging in - 8 days ago
Missing Images in Asset Manager - about 2 months ago
Delay in Purge requests - 5 months ago
Elevated rendering errors - 6 months ago

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