Outage in imgix

Elevated rendering errors

Resolved Minor

November 14, 2024 - Started 4 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We have identified an issue with newly uploaded images appearing in Asset Manager after being uploaded. Note that the upload will succeed and the asset can be served, but it may not appear in Asset Manager. We are applying a fix. The rendering service is not affected.

Components affected

imgix API Service imgix Web Administration Tools

Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/15/2024 02:56AM

This incident has been resolved.

IDENTIFIED 4 months ago - at 11/14/2024 08:18PM

We have identified an issue with newly uploaded images appearing in Asset Manager after being uploaded. Note that the upload will succeed and the asset can be served, but it may not appear in Asset Manager.

We are applying a fix.

The rendering service is not affected.

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