Outage in Infobip

EMEA (DE) - Live Chat service degradation

Resolved Minor
October 19, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with message processing over our Live Chat service on EMEA (DE) data center. The issue is currently being investigated and more information will follow in the next update.
Components affected
Infobip Live Chat
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/19/2022 10:58AM

The root cause of the Live Chat service degradation has been identified, and our engineers applied the fix for the same. We are currently monitoring the service.

INVESTIGATING almost 3 years ago - at 10/19/2022 10:22AM

Our dedicated engineers are still looking into the ongoing issue. More updates will follow shortly.

IDENTIFIED almost 3 years ago - at 10/19/2022 09:52AM

We are currently experiencing issues with message processing over our Live Chat service on EMEA (DE) data center. The issue is currently being investigated and more information will follow in the next update.

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