Outage in Infobip

EMEA(DE) - LiveChat degradation

Resolved Minor
November 14, 2022 - Started almost 3 years ago - Lasted 18 minutes
Official incident page

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Outage Details

We are currently experiencing issues with our Livechat channel. Some end-users won't be able to initiate new chats, while the existing chats should be unaffected. We are currently investigating this issue and more information will follow.
Components affected
Infobip Live Chat
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/14/2022 10:57AM

The issue has been successfully resolved and the service is once again operational.

Start (UTC): 14 November 10:15
End (UTC): 14 November 10:40

Impact: Some end-users were not able to initiate new LiveChat sessions, while the existing chat sessions were not affected.

INVESTIGATING almost 3 years ago - at 11/14/2022 10:43AM

We are currently experiencing issues with our Livechat channel. Some end-users won't be able to initiate new chats, while the existing chats should be unaffected. We are currently investigating this issue and more information will follow.

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