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The issue has been successfully resolved and the service is once again operational.
Start (UTC): 17 November 22:02
End (UTC): 18 November 00:12
Impact: You may find HTTP API includes returning HTTP Error Code 500 and 429.
The root cause of the issue has been identified and we are working towards resolution. More information to follow in the next update.
We are continuing investigate the issue now.
We are currently experiencing issues with voice service over New York data center. You may experience intermittence in the connection and errors as 500 and 429 status with HTTP API requests.
The issue is currently being investigated, and more information will follow in the next update.
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