Outage in Infobip

Degradation of user management on Customer Portal

Resolved Minor
February 16, 2023 - Started over 1 year ago - Lasted 44 minutes
Official incident page

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Outage Details

We are currently experiencing degradation of user management on Customer portal. The issue is only affecting Customer Portal settings (portal.infobip.com/settings). Our team is investigating this issue and more information will be shared in the next update.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/16/2023 02:40PM

Our dedicated team has deployed a fix for degradation, and services are completely operational again.

Start time (UTC): 16 February 2023 11:59
End time (UTC): 16 February 2023 14:27

Impact: Issues with accessing of user management on Customer Portal (portal.infobip.com/settings)

IDENTIFIED over 1 year ago - at 02/16/2023 02:17PM

The issue has been identified and our engineers are working on the fix of the issue.

INVESTIGATING over 1 year ago - at 02/16/2023 01:56PM

We are currently experiencing degradation of user management on Customer portal. The issue is only affecting Customer Portal settings (portal.infobip.com/settings). Our team is investigating this issue and more information will be shared in the next update.

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