Outage in Infobip

EMEA (DE) - Processing email degradation over conversations

Resolved Major
May 15, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Need to monitor Infobip outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Infobip, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues with email processing service on our EMEA (DE) data center. The issue is currently being investigated, and more information will follow in the next update. Start (UTC): 2023-05-15 12:24 End (UTC): TBA Impact: Emails to subdomains of ibconversations.com may not be able to send emails since their DNS records couldn't be resolved.
Components affected
Infobip Conversations Infobip Email
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/15/2023 05:55PM

The issue has been successfully resolved, and the service is once again operational.

Start (UTC): 15 May 2023 12:24
End (UTC): 15 May 2023 17:12

IDENTIFIED almost 2 years ago - at 05/15/2023 05:04PM

We are continuing to work on a fix for this issue

IDENTIFIED almost 2 years ago - at 05/15/2023 04:04PM

The source of the issue has been identified, and our engineering team is working on a fix

INVESTIGATING almost 2 years ago - at 05/15/2023 03:48PM

We are currently experiencing issues with email processing service on our EMEA (DE) data center. The issue is currently being investigated, and more information will follow in the next update.

Start (UTC): 2023-05-15 12:24
End (UTC): TBA

Impact: Emails to subdomains of ibconversations.com may not be able to send emails since their DNS records couldn't be resolved.

Latest Infobip outages

Indonesia - Viber traffic degradation - about 22 hours ago
EU location - General Service degradation - 1 day ago
Pakistan - General Service degradation - 3 days ago
Global (Europe) - Delivery reports degradation - 6 days ago
Indonesia - Multiple Channels Degradation - 18 days ago

Be the first to know when Infobip and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3968 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook