Outage in Infobip

EMEA (DE) - Customer Portal and HTTP API degradation

Resolved Major
May 22, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

There is currently a degradation in the performance of our Customer Portal in the EMEA (DE) data center. You might encounter difficulties accessing the portal and utilizing its services.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/22/2023 09:19AM

The issue has been successfully resolved and the services are once again operational.
It is possible that you have encountered issues with accessing the Customer Portal and delays in processing HTTP API requests.

Start (UTC): 22 May 08:04
End (UTC): 22 May 08:34
Impact: Customer Portal Log-in issues and delays in processing HTTP API requests

MONITORING over 1 year ago - at 05/22/2023 08:50AM

The problem was quickly identified by our dedicated team, and a solution has already been implemented. It is possible that you may experience delays when using the HTTP API. We will continue to monitor the service, and additional information will be provided soon.

INVESTIGATING over 1 year ago - at 05/22/2023 08:34AM

There is currently a degradation in the performance of our Customer Portal in the EMEA (DE) data center. You might encounter difficulties accessing the portal and utilizing its services.

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