Outage in Infobip

EMEA (DE) - SMS over HTTP API degradation

Resolved Minor
June 07, 2023 - Started over 1 year ago - Lasted 25 minutes
Official incident page

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Outage Details

We are currently experiencing difficulties with the SMS HTTP API service. As a result, you may encounter rejected requests with error code 500. Our team is actively investigating the issue, and we will provide you with more information as soon as possible.
Components affected
Infobip HTTP API Infobip SMS
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/07/2023 10:29AM

The issue has been successfully resolved and the service is once again operational.
Our dedicated team has verified that only large requesters were impacted by this issue, and they encountered error 500 for their requests.

Start (UTC): 06 June 2023 16:14
End (UTC): 07 June 2023 10:20
Impact: Possibility of encountering error 500 when submitting requests of a large size.

INVESTIGATING over 1 year ago - at 06/07/2023 10:05AM

We are currently experiencing difficulties with the SMS HTTP API service. As a result, you may encounter rejected requests with error code 500. Our team is actively investigating the issue, and we will provide you with more information as soon as possible.

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