EMEA (TR) - Customer Portal degradation

Issues with the EMEA (TR) data center have now been successfully resolved and all services are once again fully operational. Detailed analysis revealed that the impact was isolated to this location only, while the majority of our clients are connecting to our EMEA (DE) data center's Customer Portal, and those were unaffected by this situation.

Start (UTC): 09 June 2023 10:00
End (UTC): 09 June 2023 11:05

Our dedicated team continues their investigation into the root cause of this issue affecting the EMEA (TR) data center and further details will be provided in the upcoming update.

The issue is currently undergoing a thorough investigation, and our dedicated team has determined that the reported problem is specifically impacting the EMEA (TR) data center. We are actively working to gather more information, and additional updates will be provided shortly.

We are currently experiencing difficulties with the Customer Portal hosted on our EMEA (TR) data center. Our team is actively investigating the issue to understand its complete extent. As a result, you may encounter difficulties when logging in and using the services provided on the Customer Portal. We will provide further updates and information regarding the issue as soon as they become available.