Outage in Infobip

EMEA (DE) - Degradation of Live Chat service

Resolved Minor
July 03, 2023 - Started over 1 year ago - Lasted 33 minutes
Official incident page

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Outage Details

We are currently experiencing issues with Live Chat service. Our engineers are working on a resolution. More details will follow in the next update.
Components affected
Infobip Live Chat
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/03/2023 10:40AM

The issue has been resolved.
You might have observed that message history was not visible on Live Chat widget.

Start (UTC): 03 July 2023 10:03
End (UTC): 03 July 2023 10:19
Impact: Message history was not visible on Live Chat widget.

INVESTIGATING over 1 year ago - at 07/03/2023 10:23AM

We are currently experiencing issues with Live Chat service. Our engineers are working on a resolution.
More details will follow in the next update.

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