Outage in Infobip
EMEA (DE) - Conversations service degradation
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The issue has been successfully resolved and the service is once again operational.
During the specified time period, you may encounter difficulties when using Conversation over our Customer Portal. We have observed a delay in message processing; however, it's essential to note that no messages were lost during this period.
Start (UTC): 28 July 07:05
End (UTC): 28 July 08:00
Impact: Issues with the Conversation service
We are continuing to work on a fix for this issue.
Our dedicated team has located the issue and it's currently working on implementing a fix. You can experience intermittent issues while using Conversation over Customer Portal and the inability to access custom views. More information will follow in the next update.
We are currently experiencing issues with our Conversation service over the EMEA (DE) data centre. You might experience processing difficulties when utilizing our service, and we are actively investigating the full extent of the affected services. We will provide further information shortly.
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