Outage in Infobip

EMEA (DE) - Customer Portal People Import degradation

Resolved Major
August 04, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a degradation affecting the People Import service on our Customer Portal. You may experience "Import not found" errors when attempting to upload People Profiles. Our dedicated team is working on resolving this issue and more updates will follow soon.
Components affected
Infobip People
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/04/2023 08:53AM

Upon further investigation, we determined that the issues may have been observed across other Data Centers as well.
The issues have been successfully resolved and the People Import service is once again fully operational.

Start (UTC): 04 July 06:45
End (UTC): 04 July 08:00
Impact: "Import not found" errors when attempting to import People Profiles

IDENTIFIED about 2 years ago - at 08/04/2023 07:49AM

We are currently experiencing a degradation affecting the People Import service on our Customer Portal. You may experience "Import not found" errors when attempting to upload People Profiles.
Our dedicated team is working on resolving this issue and more updates will follow soon.

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