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This degradation has been successfully resolved and the WhatsApp service is once again operational. Clients were unable to send WhatsApp messages during the specified timeframe:
Start (UTC): 19 August 11:25
End (UTC): 19 August 13:30
Impact: Issues while sending WhatsApp messages due to processing disruptions.
Our dedicated teams are still working on fixing the issue. We will keep you posted.
The problem has been identified by our dedicated team, and they are actively working on implementing a fix.
We are currently experiencing issues with the processing of WhatsApp traffic. Our dedicated team is currently investigating the situation, and more information will follow.
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