Outage in Infobip
EMEA (DE) - Email content service degradation
Resolved Minor
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Outage Details
Components affected
Infobip EmailLatest Updates ( sorted recent to last )
This is to inform you that this issue has been resolved. During the specified timeframe you may have experienced issues with the Email content service on our EMEA (DE) Data Center. Email traffic submitted via the "api.infobip.com/email/2/" HTTP API endpoints may had been delivered with garbled content.
Start (UTC): 29 August 11:57
End (UTC): 29 August 13:59
Impact: Users who were utilizing /email/2/send to send emails with non-latin characters didn't get processed correctly.
The root cause of the issue has been identified; we are working towards a solution.
We are continuing to investigate the issue. More information will follow in the next update.
We are currently experiencing issues with the Email content service on our EMEA (DE) Data Center. Email traffic submitted via the "api.infobip.com/email/2/" HTTP API endpoints may be delivered with garbled content.
The issue is currently being investigated and more information will follow in the next update.
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