Outage in Infobip

EMEA (DE) - Delays on EMAIL endpoint

Resolved Minor
September 07, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Need to monitor Infobip outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Infobip, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing delay issues with the HTTP API calls over EMEA (DE) data center. You can experience higher latencies on HTTP v1 and HTTP v2 send APIs, however, we are accepting and processing everything. The scope of the issue is currently being investigated, and more information will follow in the next update.
Components affected
Infobip HTTP API
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/07/2023 09:19PM

The issue has been successfully resolved and the EMAIL service is once again operational.
During the specified timeframe, part of Infobip customers may have experienced higher latencies on HTTP v1 and HTTP v2 send APIs.

Start (UTC): 07 September 14:31
End (UTC): 07 September 20:07
Impact: High latencies with the HTTP API calls over EMEA (DE) data center.

INVESTIGATING about 1 year ago - at 09/07/2023 08:07PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 09/07/2023 06:13PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 09/07/2023 05:15PM

We are currently experiencing delay issues with the HTTP API calls over EMEA (DE) data center. You can experience higher latencies on HTTP v1 and HTTP v2 send APIs, however, we are accepting and processing everything. The scope of the issue is currently being investigated, and more information will follow in the next update.

The best way to monitor Infobip and all your third-party services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3265 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime