Outage in Infobip

Multiple data centers - Conversations service degradation

Resolved Minor
September 12, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor Infobip outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Infobip, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues with call transfers in Conversations on multiple data centers. The scope of the issue is currently being investigated and more information will follow in the next update.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/12/2023 09:34AM

The issue has been successfully resolved and the service is once again operational.
The agents might have experienced issues while transferring calls to other agents. transfer button being unclickable/inactive and similar behaviors.

Start (UTC): 07 September 13:24
End (UTC): 12 September 09:20
Impact: issues while transferring calls to other agents, transfer button being unclickable/inactive

INVESTIGATING over 1 year ago - at 09/12/2023 09:10AM

We are currently experiencing issues with call transfers in Conversations on multiple data centers. The scope of the issue is currently being investigated and more information will follow in the next update.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime