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The problem has been effectively resolved, and our Portal settings are now fully functional. During the specified time frame, you may have encountered difficulties accessing subaccounts and experienced general issues with Portal settings.
Start (UTC): 09.10.2023. 05:57
End (UTC): 09.10.2023. 10:10
Service impact: difficulties when using the Portal settings
Our engineering team has pinpointed the problem and is presently in the process of implementing a solution. Further details will be provided shortly.
We are experiencing an issue with our Customer Portal over our EMEA (DE) data centre. You might encounter difficulties when trying to retrieve and access subaccount details or configure settings via the Portal. Our team is presently looking into this matter, and additional information will be provided shortly.
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