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The issue has been successfully resolved and the SMTP API service is once again fully operational. Our dedicated teams have confirmed that the degradation impact was lower than expected, as the issue itself did not affect the active traffic flow.
Start (UTC): 18 October 07:30
End (UTC): 18 October 08:30
Impact: Possible issues with establishing new SMTP connections
We are currently experiencing a SMTP API service degradation on AMERICAS (NAM) (United States East Coast) data center. Our dedicated teams are currently working on resolving the issue and more details will be shared in the next update.
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