Outage in Infobip
Saudi Arabia - Customer Portal degradation
Resolved MajorIncident Report
We are currently experiencing issues affecting the Customer Portal on our Saudi Arabia location (portal-sa3.infobip.com). Part of customers may experience limited accessibility to the Customer Portal web interface.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 09/04/2025 08:53AM
The issue has been successfully resolved and the service is once again operational.
Part of Infobip customers may have experienced limited access to the Saudi Arabia Customer Portal instance (portal-sa3.infobip.com) during the below period:
Start (UTC): 04 September 07:10
End (UTC): 04 September 08:48
Impact: Customer Portal accessibility
INVESTIGATING
9 months ago - at 09/04/2025 08:09AM
We are currently experiencing issues affecting the Customer Portal on our Saudi Arabia location (portal-sa3.infobip.com). Part of customers may experience limited accessibility to the Customer Portal web interface.
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