Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Infobip

Multiple Locations - WhatsApp template creation issues

Resolved Minor
September 04, 2025 - Started 9 months ago - Lasted 31 minutes
Official incident page

Incident Report

Infobip customers may currently experience issues in creating WhatsApp templates. At the moment, errors were observed on the Global (Europe) and Indonesia locations, however the scope of the issue is still under investigation and more details will be shared in further updates.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 09/04/2025 11:01AM

The issues affecting WhatsApp template creation have been resolved.

During the specified timeframe, you may have experienced errors while creating WhatsApp templates containing media files. While initially thought to be present on Global (Europe) and Indonesia locations, it was later confirmed that the issues were additionally present on other locations specified in the components section below.

Start (UTC): 04 September 08:39
End (UTC): 04 September 10:32
Impact: Creation of WhatsApp templates containing media files

INVESTIGATING 9 months ago - at 09/04/2025 10:34AM

Infobip customers may currently experience issues in creating WhatsApp templates. At the moment, errors were observed on the Global (Europe) and Indonesia locations, however the scope of the issue is still under investigation and more details will be shared in further updates.

Latest Infobip outages

Pakistan - General connectivity issues - 2 days ago
Global (Europe) - Conversations Degradation - 15 days ago
Multiple locations: WhatsApp template management service degradation - 18 days ago
Vodafone India RCS service degradation - 19 days ago
Multiple Locations - Whatsapp Flows Service Degradation - 22 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook