Outage in Infobip
Multiple Locations - Issue with access to Roles page on Customer Portal
Resolved Major
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Outage Details
We are currently observing an issue on Customer Portal.
You may notice issues when accessing the Roles page in the Accounts Settings page on Customer Portal.
Our team is investigating the issue, more details will be shared in next updates.
Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 10/14/2025 09:33AM
The incident has been resolved.
Start (UTC): 13 October 2025 20:20
End (UTC): 14 October 2025 09:08
INVESTIGATING
about 16 hours ago - at 10/14/2025 09:07AM
We are continuing to investigate this issue.
INVESTIGATING
about 16 hours ago - at 10/14/2025 08:36AM
We are currently observing an issue on Customer Portal.
You may notice issues when accessing the Roles page in the Accounts Settings page on Customer Portal.
Our team is investigating the issue, more details will be shared in next updates.
Latest Infobip outages
Pakistan - Traffic Processing degradation due to External Internet Shutdown in Pakistan - about 7 hours ago
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Saudi Arabia - Customer Portal Service degradation - 8 days ago
Multiple Locations - General Service Degradation - 9 days ago
Global (Europe) - Moments Services degradation - 11 days ago
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