Outage in Infobip
Multiple Locations - RCS service degradation
Resolved Major
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Outage Details
We are currently experiencing an issue with RCS service.
You may notice that RCS templates are not accessible on Customer Portal.
Also, you may notice issues when creating Broadcasts with RCS.
Our team is investigating and more details will be shared in next updates.
Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 10/14/2025 10:02AM
The issue has been resolved.
Start (UTC): 14 October 2025 06:47
End (UTC): 14 October 2025 09:55
INVESTIGATING
about 13 hours ago - at 10/14/2025 09:29AM
We are currently experiencing an issue with RCS service.
You may notice that RCS templates are not accessible on Customer Portal.
Also, you may notice issues when creating Broadcasts with RCS.
Our team is investigating and more details will be shared in next updates.
Latest Infobip outages
Pakistan - Traffic Processing degradation due to External Internet Shutdown in Pakistan - about 5 hours ago
Multiple Locations - Issue with access to Roles page on Customer Portal - about 14 hours ago
Saudi Arabia - Customer Portal Service degradation - 8 days ago
Multiple Locations - General Service Degradation - 8 days ago
Global (Europe) - Moments Services degradation - 11 days ago
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