Outage in Infobip
India - WhatsApp Template Service Degradation
Resolved MinorIncident Report
We are experiencing issues with our WhatsApp templates service on India data center. You may experience issues when creating or previewing templates over Customer Portal. Our team is already investigating this issue and more information will follow soon.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/19/2026 02:12PM
The issue has been successfully resolved, and the service is once again operational.
Start (UTC): 19 September 2026 00:10
End (UTC): 19 September 2026 14:07
Impact: degraded performance when creating and previewing WhatsApp templates
INVESTIGATING
3 days ago - at 09/19/2026 01:51PM
We are experiencing issues with our WhatsApp templates service on India data center. You may experience issues when creating or previewing templates over Customer Portal. Our team is already investigating this issue and more information will follow soon.
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