Outage in Infoblox

BloxOne Threat Defense Cloud : Antimalware Threat Feeds blocking legitimate domains/ips

Resolved Minor
January 23, 2024 - Started 11 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue with our Antimalware Threat Feeds blocking legitimate domains/ip. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Customers using this feed in block/redirect policy action may observe false positives in the Antimalware Threat Feeds. Workaround: Please follow workaround as mentioned in KB #000009131. We will provide updates on the progress of the investigation and resolution. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/23/2024 09:45PM

This incident has been resolved.

MONITORING 11 months ago - at 01/23/2024 09:13PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 01/23/2024 06:55PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 01/23/2024 06:04PM

We are investigating an issue with our Antimalware Threat Feeds blocking legitimate domains/ip. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing.

Impact: Customers using this feed in block/redirect policy action may observe false positives in the Antimalware Threat Feeds.
Workaround: Please follow workaround as mentioned in KB #000009131.

We will provide updates on the progress of the investigation and resolution. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/

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