Outage in Informatica

Temporary Unavailability of Online Help portal

Resolved Minor
July 09, 2024 - Started 6 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We noticed an issue with Online Help URL page and its inaccessible. Our team is actively working to resolve this issue on priority, and we will ensure to update the status page accordingly.
Components affected
Informatica Metadata Command Center Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Governance and Catalog - USA Informatica Cloud Data Governance and Catalog - Canada Informatica Metadata Command Center Informatica Cloud Data Integration Informatica Cloud Data Governance and Catalog Informatica Metadata Command Center – EMEA Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Governance and Catalog – Asia Pacific Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Governance and Catalog – EMEA Informatica Metadata Command Center Informatica Metadata Command Center Informatica Cloud Data Integration Informatica Cloud Data Governance and Catalog Informatica Cloud Data Governance and Catalog Informatica Cloud Data Governance and Catalog – UK Informatica Metadata Command Center Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Metadata Command Center - USA Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Governance and Catalog Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Metadata Command Center – Asia Pacific Informatica Cloud Data Integration Informatica Cloud Data Governance and Catalog Informatica Metadata Command Center - Canada Informatica Metadata Command Center – APNE 2 Informatica Cloud Data Integration Informatica Cloud Data Governance and Catalog Informatica Metadata Command Center – UK Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Metadata Command Center Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Governance and Catalog - APNE 2 Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/10/2024 01:20AM

This incident has been resolved.

INVESTIGATING 6 months ago - at 07/09/2024 10:02PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 07/09/2024 10:01PM

We are currently experiencing temporary unavailability of online help including the "What's New" for the July 2024 Major release. Our team is actively working to resolve this issue. (https://onlinehelp.informatica.com/)

Meanwhile, for information on what’s new in the July 2024 Major release, please refer to the IDMC Release FAQ article where a PDF copy is available.

IDMC Release FAQ - https://knowledge.informatica.com/s/article/IDMC-Release-FAQ?language=en_US

To access all other documentation, please visit https://docs.informatica.com/.

INVESTIGATING 6 months ago - at 07/09/2024 07:52PM

We noticed an issue with Online Help URL page and its inaccessible. Our team is actively working to resolve this issue on priority, and we will ensure to update the status page accordingly.

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