Outage in Informatica

Intermittent UI slowness seen when loading Data Integration, Administrator and Monitor page on IDMC

Resolved Minor
September 27, 2024 - Started 3 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We have few customer's observing intermittent UI slowness when loading Data Integration, Administrator and Monitor page. Though we are not seeing any issues on the IDMC POD's, this is still being investigated from our end. We would still advise users to try accessing via different network to eliminate ISP issues.
Components affected
Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Cloud Data Integration Informatica Platform Services Informatica Cloud Data Integration Informatica Platform Services Informatica Platform Informatica Platform Services Informatica Platform Services Informatica Cloud Data Integration Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Platform Services Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Platform Services Informatica Platform Services Informatica Platform
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/28/2024 12:44AM

This incident is being closed.

The issue is isolated to ISPs/Networks on the user end. Changing the ISP/Network is resolving the issue for users.
Please work with your Organization's network teams to isolate and resolve the issue.
There were no changes on IDMC end and all services are operating normally.

MONITORING 3 months ago - at 09/27/2024 07:25PM

The issue is isolated to ISPs/Networks on the user end. Changing the ISP/Network is resolving the issue for users.
Please work with your Organization's network teams to isolate and resolve the issue.
There were no changes on IDMC end and all services are operating normally.

MONITORING 3 months ago - at 09/27/2024 05:43PM

The issue is isolated to ISPs/Networks on the user end. Changing the ISP/Network is resolving the issue for users.
Please work with your Organization's network teams to isolate and resolve the issue.
There were no changes on IDMC end and all services are operating normally.

MONITORING 3 months ago - at 09/27/2024 05:35PM

The issue is isolated to ISPs/Networks on the user end. Changing the ISP/Network is resolving the issue for users.
Please work with your Organization's network teams to isolate and resolve the issue.
There were no changes on IDMC end and all services are operating normally.

INVESTIGATING 3 months ago - at 09/27/2024 03:17PM

We have few customer's observing intermittent UI slowness when loading Data Integration, Administrator and Monitor page. Though we are not seeing any issues on the IDMC POD's, this is still being investigated from our end.

We would still advise users to try accessing via different network to eliminate ISP issues.

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