Intermittent Errors from Taskflow Status API

This incident has been resolved and taskflow status apis continue to operate normally.

Taskflow executions via IDMC scheduler, custom scripts with retries or runajob cli were not impacted by this issue.

- As a best practice, we recommend implementing retries for API calls in custom scripts/3rd party applications.
- Please consider 'RunAJob' utility for task/taskflow execution and orchestration via command line or 3rd party schedulers.
https://docs.informatica.com/cloud-common-services/administrator/current-version/rest-api-reference/runajob-utility.html

We continue monitoring the services.

We have implemented a fix for the issue and taskflow status API is operating normally.

We continue to monitor the services.

We have identified that the issue with taskflow status api call is seen again in NA East 2 Services.

Users may observe errors intermittently when using Taskflow status API [/active-bpel/services/tf/status/].We are currently investigating this issue on priority.

Taskflow executions via IDMC scheduler or runajob cli are not impacted by this issue.

We have identified that the issue with taskflow status api call is seen again in NA East 2 Services.

Users may observe errors intermittently when using Taskflow status API [/active-bpel/services/tf/status/].We are currently investigating this issue on priority.