Outage in Ingenico WLOP
Worldline payment platform perturbation in the TEST environment
Resolved MinorIncident Report
We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.
An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding and patience.
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 01/15/2026 12:19PM
You may have experienced perturbations to perform transactions using the Worldline (WLOP) platform in the TEST environment as from 12:22 CET (15/01/2026).
We are pleased to announce that the system returned to normal operating conditions at 12:38 CET.
Please be informed that during this issue, the general transaction flow in the PRODUCTION environment has not been affected and payments are being treated as expected.
We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
IDENTIFIED
about 1 month ago - at 01/15/2026 11:25AM
We would like to inform you that we observed temporary perturbations for payment processing in the TEST environment of the Worldline (WLOP) platform.
A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.
An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Latest Ingenico WLOP outages
Worldline Slow Response Time - about 10 hours ago
ONGOING: Double refunds on the same transaction - 9 days ago
RESOLVED - Worldline Payment Platform perturbation - 16 days ago
RESOLVED: Worldline Slow Response Time - 17 days ago
Delayed settlements for PostFinance transactions - 19 days ago
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