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Outage in InsideSales

CRM activity synchronization issues.

Resolved Minor

February 17, 2023 - Started over 2 years ago
Official incident page

Incident Report

We are currently investigating the issue relating to the synchronization of activities from the CRM, and are working to identify the source of the issue reported. We highly appreciate your patience, and will provide further updates as they become available.

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 02/20/2023 06:49AM

All issues related to the synchronization of activities from the CRM are confirmed to be resolved. The root cause has been identified and a permanent fix is currently being implemented to prevent this from happening again.

Please accept our apologies for any inconvenience or difficulty you may have experienced.

MONITORING over 2 years ago - at 02/20/2023 06:36AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 02/17/2023 04:14PM

As of 16:10 UTC, we implemented a potential solution for the issue related to the synchronization of activities from the CRM. We have applied the fix to the affected components, and we can no longer reproduce the issue identified.

We apologize for any inconvenience or difficulty you may have experienced as a result of this issue.

INVESTIGATING over 2 years ago - at 02/17/2023 03:08PM

We are currently investigating the issue relating to the synchronization of activities from the CRM, and are working to identify the source of the issue reported.

We highly appreciate your patience, and will provide further updates as they become available.

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