Outage in InsideSales

AWS Degraded – Multiple Services in US-East-1 Region

Resolved Major
October 20, 2025 - Started 8 days ago - Lasted about 12 hours
Official incident page

Incident Report

AWS has confirmed increased error rates and latencies affecting multiple services in the US-EAST-1 region. The incident is currently classified as "Degraded" by AWS. You may experience slowness, timeouts, or trouble accessing some parts of platform and services. We're closely monitoring the situation and will keep you updated as AWS provides more information.
Components affected
InsideSales Playbooks Global Region InsideSales Playbooks North America Region

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/20/2025 11:16PM

AWS has confirmed that the outage in the US-EAST-1 region has now been resolved, and all services are operational.

IDENTIFIED 8 days ago - at 10/20/2025 11:13AM

AWS has confirmed increased error rates and latencies affecting multiple services in the US-EAST-1 region. The incident is currently classified as "Degraded" by AWS.

You may experience slowness, timeouts, or trouble accessing some parts of platform and services. We're closely monitoring the situation and will keep you updated as AWS provides more information.

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