Outage in InsideSales
Unable to send emails in Playbooks when using Office365
Resolved MinorIncident Report
We are aware of an issue preventing Playbooks customers from manually sending emails that contain attachments when using Office365 as their email provider. We have identified the root cause of the problem and will be providing a fix for this.
Components affected
InsideSales Playbooks Asia Pacific Region InsideSales Playbooks EU Region InsideSales Playbooks Global Region InsideSales Playbooks North America RegionTrusted by 1000+ teams
Need to monitor InsideSales outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 06/25/2024 01:31PM
The fix for the issue affecting emails with attachments sent from O365 has been deployed. Please reach out to our Customer Support team if you require further assistance; we will be happy to help.
MONITORING
almost 2 years ago - at 06/25/2024 08:00AM
A fix for this issue has been implemented. We are monitoring the results.
IDENTIFIED
almost 2 years ago - at 06/24/2024 08:47PM
We are aware of an issue preventing Playbooks customers from manually sending emails that contain attachments when using Office365 as their email provider. We have identified the root cause of the problem and will be providing a fix for this.
Latest InsideSales outages
AWS Degraded – Multiple Services in US-East-1 Region - 6 months ago
Unable to send emails in Playbooks when using Office365 - almost 2 years ago
Log in issues in Playboooks app and manager portal - over 2 years ago
Issue with enrollment robot on US-East zone - almost 3 years ago
Issues placing Outbound/Inbound calls - almost 3 years ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
