Outage in Instaclustr

GCP Operational Issues

Resolved Minor
May 17, 2024 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing service degradation and potential disruptions in the GCP cloud provider across all regions. This incident is a result of an ongoing issue with the cloud provider's infrastructure. You will be unable to provision new clusters or nodes, node replacement operation and resize operations are also unavailable. You are still able to access your clusters if you are running a standard configuration. Individual impacted customers are being contacted via support tickets. We are actively monitoring the situation and will provide additional details as they become available. GCP status on this issue can be tracked at https://status.cloud.google.com/incidents/xVSEV3kVaJBmS7SZbnre#guoaCiLrsny92g8eoeyR If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Components affected
Instaclustr Google Cloud Platform Google Compute Engine
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/17/2024 03:20AM

This incident has been resolved.

MONITORING 6 months ago - at 05/17/2024 02:13AM

Google is reporting a fix and we're seeing services returning to normal.

IDENTIFIED 6 months ago - at 05/17/2024 12:00AM

We are currently experiencing service degradation and potential disruptions in the GCP cloud provider across all regions. This incident is a result of an ongoing issue with the cloud provider's infrastructure.

You will be unable to provision new clusters or nodes, node replacement operation and resize operations are also unavailable. You are still able to access your clusters if you are running a standard configuration. Individual impacted customers are being contacted via support tickets.

We are actively monitoring the situation and will provide additional details as they become available. GCP status on this issue can be tracked at https://status.cloud.google.com/incidents/xVSEV3kVaJBmS7SZbnre#guoaCiLrsny92g8eoeyR

If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

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