Outage in Instaclustr

Postgres application logs not displayed in Console

Resolved Minor
August 20, 2025 - Started about 2 months ago - Lasted 5 days
Official incident page

Incident Report

We are aware of an issue with Postgres application logs that is preventing them from appearing in the console. Our security audit logging remains operational and is monitored by our security operations team. We are currently working on the fix. No other cluster types are affected. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email
Components affected
Instaclustr Management Console

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/25/2025 05:01AM

This incident has been resolved

IDENTIFIED about 2 months ago - at 08/20/2025 04:23AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 08/20/2025 03:37AM

We are aware of an issue with Postgres application logs that is preventing them from appearing in the console. Our security audit logging remains operational and is monitored by our security operations team. We are currently working on the fix. No other cluster types are affected. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email

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