Outage in Instaclustr

[In-Progress] Monitoring and Prometheus APIs Maintenance

Resolved Minor
November 28, 2024 - Started 3 months ago - Lasted about 21 hours
Official incident page

Need to monitor Instaclustr outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Instaclustr, and never miss an outage again.
Start Free Trial

Outage Details

We will be conducting maintenance on our Monitoring and Prometheus APIs for a duration of roughly **2 hours**. The maintenance is scheduled to take start on **2024-11-28** at **23:00** and finish on **2024-11-29** at **01:00** (UTC time). During this period, there may be brief disruptions to our Monitoring and Prometheus APIs, which could include failed requests that need to be retried, or latency spikes. During this maintenance, existing customer clusters will continue to operate normally, and support will be accessible through the support portal (support.instaclustr.com) and email (support@instaclustr.com). Our internal monitoring will remain active throughout the maintenance, and our support team will address any issues as per normal operations. If you have any concerns or questions regarding the impact of this maintenance, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Components affected
Instaclustr Monitoring API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/29/2024 12:58AM

Maintenance is now completed, and the Monitoring and Prometheus APIs are operating normally.

INVESTIGATING 3 months ago - at 11/28/2024 11:08PM

The maintenance is now under way, and should be completed within 2 hours.

INVESTIGATING 3 months ago - at 11/28/2024 04:00AM

We will be conducting maintenance on our Monitoring and Prometheus APIs for a duration of roughly **2 hours**. The maintenance is scheduled to take start on **2024-11-28** at **23:00** and finish on **2024-11-29** at **01:00** (UTC time).

During this period, there may be brief disruptions to our Monitoring and Prometheus APIs, which could include failed requests that need to be retried, or latency spikes.

During this maintenance, existing customer clusters will continue to operate normally, and support will be accessible through the support portal (support.instaclustr.com) and email (support@instaclustr.com).

Our internal monitoring will remain active throughout the maintenance, and our support team will address any issues as per normal operations. If you have any concerns or questions regarding the impact of this maintenance, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Latest Instaclustr outages

Instaclustr Terraform Provider Issue - 8 days ago
New Clusters may get Stuck during the Provisioning Stage and the Monitoring API is experiencing elevated latencies and error rates - 26 days ago
Cluster Provisioning Failure for Azure Provider - about 1 month ago
Issues with setting up ClickHouse S3 integrations - 3 months ago
Transient Elasticsearch Cluster Provisioning Failures for Google Cloud Platform - 3 months ago

Be the first to know when Instaclustr and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook