Outage in Instaclustr

[In-Progress] Monitoring and Prometheus APIs Maintenance

Resolved Minor
November 28, 2024 - Started 6 days ago - Lasted about 21 hours
Official incident page

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Outage Details

We will be conducting maintenance on our Monitoring and Prometheus APIs for a duration of roughly **2 hours**. The maintenance is scheduled to take start on **2024-11-28** at **23:00** and finish on **2024-11-29** at **01:00** (UTC time). During this period, there may be brief disruptions to our Monitoring and Prometheus APIs, which could include failed requests that need to be retried, or latency spikes. During this maintenance, existing customer clusters will continue to operate normally, and support will be accessible through the support portal (support.instaclustr.com) and email (support@instaclustr.com). Our internal monitoring will remain active throughout the maintenance, and our support team will address any issues as per normal operations. If you have any concerns or questions regarding the impact of this maintenance, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Components affected
Instaclustr Monitoring API
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 11/29/2024 12:58AM

Maintenance is now completed, and the Monitoring and Prometheus APIs are operating normally.

INVESTIGATING 5 days ago - at 11/28/2024 11:08PM

The maintenance is now under way, and should be completed within 2 hours.

INVESTIGATING 6 days ago - at 11/28/2024 04:00AM

We will be conducting maintenance on our Monitoring and Prometheus APIs for a duration of roughly **2 hours**. The maintenance is scheduled to take start on **2024-11-28** at **23:00** and finish on **2024-11-29** at **01:00** (UTC time).

During this period, there may be brief disruptions to our Monitoring and Prometheus APIs, which could include failed requests that need to be retried, or latency spikes.

During this maintenance, existing customer clusters will continue to operate normally, and support will be accessible through the support portal (support.instaclustr.com) and email (support@instaclustr.com).

Our internal monitoring will remain active throughout the maintenance, and our support team will address any issues as per normal operations. If you have any concerns or questions regarding the impact of this maintenance, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

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