Outage in Intercom US
Increased error rate with AI summarisation features in the inbox
Resolved Minor
Need to monitor Intercom US outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Intercom US, and never miss an outage again.
Start Free Trial
Outage Details
Latest Updates ( sorted recent to last )
OpenAI have implemented a fix and we are monitoring for recovery. We’ll let you know when we are confident in our recovery.
We are still working with OpenAI to determine the cause of this issue. Thank you for your patience as we work through this - we'll continue to update you here.
Work is ongoing with OpenAI to resolve this issue and restore the functionality of AI summarisation.
We are still working with OpenAI on a fix for this issue - we'll keep you updated on any developments.
Please be assured that we are still working with Open AI to mitigate this issue and will update here as soon as we have more information.
We're seeing increased errors with AI summarisation in inbox conversations since 19.45UTC due to a downstream dependency on OpenAI. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Latest Intercom US outages
Be the first to know when Intercom US and other third-party services go down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3746 services available
Integrations with
