Outage in Intercom US
Intermittent issue sending conversation messages in the Inbox
Resolved Minor
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Outage Details
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We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
We're seeing issues with the Inbox where some customers are experiencing errors when trying to send messages in the Inbox. Current hypothesis is this is occurring intermittently since approx. Feb 10th at 4pm UTC. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
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