Outage in Intercom US

Increased delays with outbound email sending

Resolved Minor
April 24, 2025 - Started 10 days ago - Lasted about 1 hour

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Outage Details

We're seeing issues with outbound email sending, where there are delays in emails leaving Intercom. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Latest Updates ( sorted recent to last )
MONITORING 10 days ago - at 04/24/2025 01:07AM

We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.

INVESTIGATING 10 days ago - at 04/24/2025 12:53AM

We're seeing issues with outbound email sending, where there are delays in emails leaving Intercom. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

Latest Intercom US outages

Increase Error Rates and Latencies - about 15 hours ago
Intercom is down - 9 days ago
Intercom downtime - 30 days ago

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