Outage in Intercom US
Increased Help Center Latencies
Resolved Minor
May 06, 2025 - Started 3 days ago
- Lasted 39 minutes
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Outage Details
We’re currently investigating increased latencies when accessing articles in the Help Center.
Our team is aware of the issue and working to identify the root cause. We’ll provide an update here as soon as we have more information.
Latest Updates ( sorted recent to last )
MONITORING
3 days ago - at 05/06/2025 12:55PM
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
INVESTIGATING
3 days ago - at 05/06/2025 12:51PM
We’re currently investigating increased latencies when accessing articles in the Help Center.
Our team is aware of the issue and working to identify the root cause. We’ll provide an update here as soon as we have more information.
Latest Intercom US outages
Degraded performance in Instagram messaging - about 5 hours ago
Increase Error Rates and Latencies - 6 days ago
Intercom teammate web app is down - 14 days ago
Intercom is down - 14 days ago
Increased delays with outbound email sending - 15 days ago
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