Outage in Intercom US
Intercom experiencing performance degradation
Resolved Minor
August 23, 2025 - Started 8 months ago
- Lasted about 3 hours
Incident Report
Between 14:20 and 14:27 UTC Intercom Inbox in the USA was down resulting in performance degradation. Currently investigating root cause and which additional areas of the product affected.
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Latest Updates ( sorted recent to last )
MONITORING
8 months ago - at 08/23/2025 03:02PM
No further occurrence or customer impact being experienced. Setting to monitoring status for the next few hours.
INVESTIGATING
8 months ago - at 08/23/2025 02:44PM
Between 14:20 and 14:27 UTC Intercom Inbox in the USA was down resulting in performance degradation. Currently investigating root cause and which additional areas of the product affected.
Latest Intercom US outages
Fin is experiencing issues - 6 days ago
Fin is experiencing issues - 7 days ago
Email Forwarding is experiencing difficulties - 13 days ago
Increased errors and latency with Inbox - about 1 month ago
Attachments using the Android SDK not working - about 1 month ago
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